Exertis NA takes your privacy as seriously as you do. We understand that you want to control your personal information, whether it concerns demographics or preferences, and we do not believe a good shopping experience includes the receipt of unsolicited e-mail from third-party companies. In fact, we will not allow this to happen. Accordingly, Exertis NA is committed to the responsible management of consumer information and abides by all rules, both ethical and legal, with respect to the use of consumer information. We strictly adhere to all established industry guidelines, and are continuously monitoring and enhancing how we manage the use and security of consumer information to uphold your rights.
Exertis NA complies with the data protection law which states that the personal information we hold about a customer must be:
Exertis NA collects information you provide when you use our sites from one or more devices associated with you, or that you provide in any other way, including over the phone or on paper. For example, we may collect your name, work title, email address, postal address, phone number, demographics, payment and order information and other information you may provide on our sites, such as when you complete a transaction, register for an account, log in to our sites, subscribe to or request our services, participate in an event, contest or survey, or contact Exertis NA directly. This allows us to keep a user profile so that we may customize preferences for each specific user, as well as provide a faster method for users to submit information to Exertis NA, and receive back either the information, services or products desired.
Exertis NA will use this information to provide you with access to parts of our websites, to allow you to purchase goods from Exertis NA, to allow us to supply the products or services you have requested, to collect payment from you, to contact you about your orders and requests, and to retrieve information to answer any questions or concerns you have about your order.
When you enter a contest or other promotional feature, Exertis NA may again ask for your name, address, e-mail address, username and password so that we are able to better administer the contest and notify winners.
Exertis NA also gathers certain usage information, like the number and frequency of visitors to our sites and its pages. Such information is only used by Exertis NA in the aggregate in order to allow us to determine how much our visitors use certain portions of the sites so that we can improve the sites to make the visitor experience as productive and satisfying as possible.
Exertis NA may also use the information we collect to occasionally notify you about important functionality changes to the sites, new services, and special offers we think you will find valuable. If you would rather not receive this information, or would like to opt-out of any other information request or distribution, simply use the unsubscribe link found at the bottoms of the emails, alternatively reply to any Exertis NA email sent to you and type UNSUBSCRIBE as the subject of your reply.
Exertis NA will also collect and use your information where and when we need to comply with legal obligations, where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (for example to prevent fraud), or where it is needed for the purpose of obtaining professional advice or establishing, exercising or defending legal rights. We may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
In addition to providing the foregoing information to our suppliers and merchants who help us process your order, if you choose to correspond further with us through email, Exertis NA may retain the content of your email messages together with your email address and our response.
Exertis NA implements a variety of security measures to maintain the safety of your personal information to ensure a safe and secure shopping experience on our sites. Personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL), or other standard security encryption technology, and then encrypted into Exertis NA’s databases to be only accessed as stated above.
We will do our best to protect your information; we cannot guarantee the security of the information transmitted to our site, for example if you use an unsecure Wi-Fi connection. Any transmission is at your own risk. Unless we have been negligent, we are not liable for any loss arising from a breach of security.
Exertis NA does not sell, trade, or otherwise transfer outside the company personal information that visitors voluntarily provide in any registration or contest submission. This information is used to better understand visitors’ use of Exertis NA’s sites and to support related transactions made on the sites.
However, the data we collect may be provided, in an aggregate form, to other parties for shipping, marketing, advertising, or other uses. Exertis NA may also use email addresses and other personally identifiable information to contact visitors who communicate with us. For example, we direct email to visitors who provide us with their email addresses for specific purposes such as receiving our email newsletters. Each email newsletter always contains instructions on how to discontinue receipt of the newsletter. However, if a visitor at anytime chooses to no longer receive such information and opt-out from any future mailings, they should simply reply to any Exertis NA email sent to them and type UNSUBSCRIBE as the subject of their reply.
Exertis NA may also disclose account information to third parties in special cases when we have reason to believe that disclosing such information is necessary to identify, contract or bring legal action against someone who may be violating Exertis NA’s Terms & Condition of Use or causing injury to or interference with (either intentionally or unintentionally) the rights or property of Exertis NA, or its other users, or to anyone else that could be harmed by such activities. Exertis NA may disclose or provide access account information when we believe in good faith that the law requires it as well as for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
Exertis NA realizes that some children may visit its sites, and Exertis NA therefore encourages children to consult with their parents before submitting any information to Exertis NA’s websites. However, Exertis NA believes that it is ultimately the responsibility of parents to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission. For additional information about parental control tools, please consult the “Consumer Assistance” page of the Direct Marketing Association home page.
After gathering any user information, Exertis NA offers users the opportunity to remove their information from our database so as not to receive future communications or to no longer interact with our sites until they later chose to do so by contacting us as set forth below. Additionally, Exertis NA provides users with the opportunity to update and modify any information they have previously provided by sending us an email and telling us what information they would like to change.
If you would like to opt-out of any information request or distribution, simply use the unsubscribe link found at the bottoms of the emails, alternatively reply to any Exertis NA email and type UNSUBSCRIBE as the subject of your reply.
Exertis NA will only retain personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In an attempt to provide increased value to our visitors, Exertis NA may choose various third party websites to link to from its own sites. However, even if the third party is affiliated with Exertis NA, Exertis NA has no control over these linked sites, who each have separate privacy and data collection practices that are independent of Exertis NA. Exertis NA has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and you therefore access them at your own risk.
Please also visit Exertis NA’s Terms and Conditions of Use governing your use of all Exertis NA sites.